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Software Engineer



About Capgemini


With almost 200,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2017 global revenues of USD 15.78 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore¬ , its worldwide delivery model.¬ Learn more about us at http://www.capgemini.com.¬  Rightshore¬ ¬ ¬ is a trademark belonging to Capgemini¬ 



Job Responsibilities


Job Role: Salesforce Marketing Cloud Production Support Admin


Location: Irvine CA


¬ 

Job Description 4 years of Salesforce Marketing Cloud implementation experience. Marketing Cloud Consultant Certification and practical experience is critical to this role
Practical marketing experience with email, campaign management, etc
Complex issue triage, investigation and coordination to closure including leading triage on major incident calls
Ability to provide 24X7 rotational support
Strong analytical & trouble shooting skills required
Knowledge of Appdynamics, Dynatrace, Splunk and Tealeaf is a plus


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.





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