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Room Attendant

Department: Rooms - Housekeeping Date: November 07, 2018


Reports to: (as applicable)


Housekeeping Manager Director of Housekeeping


FLSA Designation: Non-Exempt


Position Purpose: Clean guest rooms in accordance with established quality and performance standards.


Essential Functions: Clean guest rooms, change linens, clean bathrooms, vacuum, and clean public space within the hotel.


Organize and stock cleaning cart and organize linen closets on floors assigned.


Complete accurately, and in a timely manner, any assigned paperwork.


Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.


Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.


Assist other housekeeping employees in maintaining clean and organized work and public areas.


Follow all safety and sanitation policies and procedures.


Perform any other job duties as assigned. Job Specific Requirements, Skills, Knowledge and Abilities:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, or using some other combination of knowledge, skills, and abilities:


Must be able to speak, read, write and understand the primary language(s) used in the workplace (English).


Possess working knowledge of applicable sanitation standards.


Must be able to respond to guest requests quickly and efficiently.


Must be able to work at a faster-than-average pace, cleaning a high volume of guest rooms in a short period of time.


Professional demeanor - service oriented.


Demonstrate ability to multi-task, manage time and work well under pressure.


Most Physical Demands:


work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Physical demands commonly


Must be able to stand and exert well-paced mobility for up to 8 hours or more in length. associated with the performance of the


Must be able to lift up to 50 lbs. on a regular and continuing basis. functions of this job.


Must be able to push and pull carts and equipment weighing up to 200 lbs. on a regular and continuing basis.


Ability to lift, pull, bend, twist, push and pull large items continuously throughout a shift.


Subject to the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation.


Must be able to exert well-paced ability in limited space.


Must be able to bend, stoop, squat and stretch continuously to fulfill cleaning tasks throughout entire shift.


Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.


Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.


Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.


Vision occurs continuously with the most common visual functions being those of near vision and depth perception.


Requires manual dexterity to use and operate all necessary equipment. Other: Regular attendance in conformance with the standards, which may be established from time


to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.


Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.


Upon employment, all associates are required to fully comply with Schulte rules and regulations for the safe and effective operation of the hotel?s facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.


Education High school or equivalent education preferred.


Experience No prior experience required. Previous housekeeping experience within a similar size hotel highly desired.


Licenses or Certificates Not applicable.


Grooming All associates must maintain a neat, clean and well-groomed appearance per Schulte standards. This role description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.


?Commonly associated? is not intended to mean always or only. There may be different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. The statements herein are intended to describe the general nature and level of work being performed by associates, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


All requirements are open to possible modification to reasonably accommodate individuals with disabilities.


Westin?s workplace culture is designed with the associate experience in mind. Here, associates are empowered to be at their best and to infuse a spirit of well-being into each guest experience ensuring guests leave feeling better than when they arrived



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